Frequently Asked Questions:

  1. What are your capacities?
    Our capacities are:
    32 - 40 for Red Room only
    300 for ceremony
    400 for seated dinner
    500 for cocktail/stand-up reception

  2. What is the Red Room?
    The Red Room is housed within 12 West Main and is a great alternative to hosting events at your home or business. It provides an intimate and elegant setting for events such as baby showers, wedding showers, luncheons and club/business meetings. Call 336-475-8940 for a tour and/or additional information.


  3. Is there a clean up fee in addition to the rental charge? How much is it? Who is responsible for clean up? Yes, there is a $300.00 REFUNDABLE clean-up/damage deposit. It is your responsibility (along with your caterer) to leave the facility as you found it.

  4. What is required to reserve a date? A $25.00 non-refundable deposit will hold a specific booking for 7 days. One half of your rental is due to reserve a date. The balance of the rental rate is due two weeks (14 days) in advance of your event.

  5. Are there refunds? There are no refunds on cancelled or postponed events. However, in the event that inclement weather or other uncontrollable circumstances make it impossible for your scheduled event to occur, 12 W. Main will allow you to reschedule the event to another time, if available.

  6. Is smoking allowed in the building? Smoking is prohibited inside the building at all times. Evidence of smoking inside the building will result in partial/full loss of damage deposit. We will provide smoking urns outside the front entrance and there is a small park with benches for sitting within several steps of our front entrance (you do not have to cross the street).

  7. How do I see the property? 12 W. Main is shown by appointment only. We are available to meet almost any schedule to view the property. Call 336-475-8940 and leave a message and someone will return your call.

  8. Can I have pictures emailed to me or my family or wedding guests? Yes, send us an email and we will email you (or them) back a link to 20 photos of the property. There is no charge for this service.

  9. Are there restrictions regarding caterers? All caterers not on our preferred list MUST sign our "outside catering agreement". (THERE ARE NO EXCEPTIONS TO THIS RULE). It is your responsibility to get agreement to caterer, get agreement signed and returned to us by time outlined in contract. There is a $300.00 charge for outside caterers. If you use caterer from our preferred list there is no additional charge and we DO NOT mark up the catering. Your caterer must remain onsite for the entire event.

  10. How does a caterer earn preferred status? By using our facilities and abiding by their responsibilities outlined in the agreement.

  11. Are there any decoration restrictions for the interior and exterior of the building? Yes, there are some restrictions for decorating the interior walls as well as the exterior. For example, our walls are old (the building was built in 1930's) so we do not allow you to attach decorations to the walls, but we do allow you to customize our hall to personalize your event. We will go over all this when you view the property.

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  12. Where do I park? Event parking is available in the Bell Tower lot (directly across from the world famous "Thomasville Big Chair") and the Depot lot, both of which are located approx. one block from our front entrance. Parking is also available in the City Hall lot behind the building after 5 pm and on weekends. In addition, parking is available on the streets in front and all around town.

  13. Do you assist or recommend vendors? We will gladly share our thoughts and suggestions at no charge but we allow you to control the event. We are happy to provide a list of vendors to help you in planning your event: photographers, videographers, musical bands of all types, instrumentalists, event coordinators, florists, music, disc jockeys, make-up/hair, wedding cakes etc.

  14. Is alcohol allowed? Yes, it is but clients are responsible for hiring a licensed bartender to serve all alcoholic beverages. The client is responsible for obtaining all necessary ABC permits and must provide 12 W. Main with a copy of said permit. Bartender must meet with a managerial staff member of 12 W. Main at least 30 days prior to your scheduled event. We do not mark up the price of the alcohol.

  15. Are there hotels close to the facility? How about airports? Thomasville has several hotels and there are hundreds of rooms in nearby High Point, Greensboro, Lexington (try the BBQ) and Winston-Salem. We are approx 30 mins from Greensboro airport and 1 hour 30 mins from Charlotte airport.

  16. What about rehearsal times? We have a free one hour rehearsal allowed Tuesday through Thursday after 5 pm if the facility is available. This may be booked anytime, when available. Paid rehearsal times may be scheduled on Friday, Saturday and Sunday for $100.00 per hour, if available. A maximum of two hours may be booked for rehearsals. Paid rehearsals may be booked no more than 30 days prior to your event.

  17. What is a room reset and who is responsible for this? A room reset is, for example, if you are having your wedding and reception both at 12 W. Main and need the furniture moved from ceremony seating (theatre-style) to reception seating (tables and chairs). Client must reset furniture or hire our workers at $100 per hour with the minimum of one hour.

  18. What does my rental include? It includes rental of our facility, a staff member available by phone for the duration of the event, set-up of tables and chairs (one time) following a floor plan that we have arranged with you and a 12 W. Main staff member to provide 1 ½ hours to assist you in floor plans. We can provide additional time at $100 per hour (min one hour). Our fee also includes up to 25 tables and up to 300 chairs. If you have more than 250 people we do require an upcharge due to needing more tables. The fee also includes up to up to 25 table linens and linens for food tables. Our table linens are a cream/ivory color and our serving linens are black. You are free to bring in certain color linens at your cost. Delivery of linens must be pre-arranged with staff or delivered by client.

  19. Can we bring in arches, props etc? Yes they are allowed but delivery must be pre-arranged at 12 W. Main's discretion. People and manpower to unload items are to be provided by client. Nothing may be left in building after the event without prior written approval.

  20. Are there any items on site that we may utilize in our event? Yes, we have multiple items that we will gladly provide at no charge. Items will be shown during tour.

  21. Can birdseed be thrown? Birdseed may only be thrown outside the facility. It is not allowed to be used inside the facility. Bubbles may be used. At no time is rice allowed to be thrown. Flower petals may be used inside the building but the client is responsible for the clean up of these items.

  22. Are fog or smoke machines allowed? No. But we do allow dry ice to be used.

  23. What is with all the stars? We want everyone to feel like a star.

To review our facility guidelines, click here.

To view photos of 12 W. Main, click here.

 

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12 West Main Street Thomasville, NC 27360 (336) 475-8940
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